Terms & Conditions

Effective Date: 25 January 2025
Website: www.mycolostrumworld.com
Business Address: Semenyih Integrated Industrial Park,
43500 Semenyih, Selangor, Malaysia
Support Email: support@mycolostrumworld.com
Customer Support: WhatsApp / Telegram only – +601121944419

1. Acceptance of Terms

By accessing or using MyColostrumWorld.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

We reserve the right to update these terms at any time. Any changes will be posted with a revised effective date.

2. Use of the Website

You may use this website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations

  • Infringe on intellectual property rights

  • Attempt to interfere with website functionality or security

  • Use the website to transmit harmful or fraudulent content

3. Eligibility

To purchase from this site, you must be:

  • At least 18 years of age or the age of legal majority in your jurisdiction

  • Capable of entering into legally binding contracts

4. Product Information

We strive to display accurate product information. However:

  • Product descriptions, pricing, and availability may change without notice

  • All product images are for illustration purposes only

  • Products sold are not intended to diagnose, treat, cure, or prevent any disease
    (See Disclaimer section)

5. Order Acceptance and Processing

  • Your order is an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.

  • Orders are considered accepted once payment is confirmed and you receive an order confirmation email.

  • We reserve the right to cancel or limit quantities without notice.

6. Pricing and Payments

  • Prices are listed in the selected currency and do not include taxes, customs duties, or shipping (unless stated).

  • Payment must be made in full at checkout using the available payment gateways (e.g., PayPal, Stripe, credit/debit card).

  • We do not store your payment details — transactions are processed securely by third-party providers.

7. Shipping

  • We offer international express shipping via DHL and FedEx

  • Shipping costs and estimated delivery times are provided at checkout

  • Customers are responsible for customs duties, taxes, and regulatory fees (see Shipping Policy)

8. Returns and Refunds

  • We only accept returns for damaged, incorrect, or defective items

  • Items must be unopened, unused, and reported within 7 days of delivery

  • See our full Refund & Return Policy for eligibility and procedure

9. Customs and Import Regulations

You are solely responsible for ensuring that the products you order comply with the import laws of your country. We are not liable for:

  • Packages refused, delayed, or destroyed by customs

  • Import duties or taxes charged upon delivery

10. Intellectual Property

All content on this website — including logos, text, images, graphics, and product descriptions — is the property of MyColostrumWorld.com or its licensors and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages from using this website or purchasing our products

  • Our total liability shall not exceed the total amount paid for the product giving rise to the claim

12. Health Disclaimer

The products sold on this website are not medicines. They are dietary supplements or functional foods and are not intended to diagnose, treat, cure, or prevent any disease.
Please consult a licensed healthcare provider before using any new supplement, especially if you are pregnant, nursing, or have a medical condition.

13. Privacy

We take your data seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with GDPR and other privacy laws.

14. User Accounts (If Applicable)

If you register for an account:

  • You are responsible for maintaining the confidentiality of your login details

  • You agree to notify us immediately if you suspect unauthorized use of your account

15. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms. Use them at your own risk.

16. Governing Law

These Terms & Conditions are governed by the laws of Malaysia, without regard to conflict of laws. Any disputes shall be resolved in the courts of Malaysia unless otherwise required by consumer protection laws in your country.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: support@mycolostrumworld.com
📱 WhatsApp / Telegram Only: +601121944419
📍 Mailing Address:
Semenyih Integrated Industrial Park,
43500 Semenyih, Selangor, Malaysia

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